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PRIVACY POLICY

Following the Federal Law on Protection of Personal Data Held by Private Parties, NOMAD Hospitality Group S. de R.L. de C.V. together with our group’s business divisions “Nomad Hospitality Group”, “Vivenza Boutique Travel Experience” and “Sports E-shop Tour Experience” makes this privacy policy available. 

NOMAD Hospitality Group S. de R.L. de C.V. is responsible for the use and protection of your data, in this sense and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, the owners of the data are informed through this instrument, the information that is collected from them and the purposes that will be given to such information.

In addition to the above, we inform you that NOMAD Hospitality Group S. de R.L. de C.V.  has its address at Av Isla de Mindanao 713, Fracc. Jardines del Lago, Mexicali, Baja California, C.P. 21330

The personal data that we collect from you will be used for the following purposes, which are necessary to establish our relationship with you, as well as administer the services and/or orders that you request:

  • Provide quotation, customization, and attention services of by our specialists;
  • Send quotes and proposals requested through our websites: nomadhg.com, vivenza.com.mx, sportseshopmexico.com;
  • Comply with obligations contracted with our clients.

Additionally, we will use your personal information for the following purposes, which are not necessary for the requested service, but that allow and facilitate us to provide personalized service:

  • Conduct surveys on future experiences and/or destinations to visit;
  • Inform you about new products or services that are related to the one contracted;
  • Send selective advertising and/or offers about products exhibited on our websites: nomadhg.com, vivenza.com.mx, sportseshopmexico.com
  • Send relevant information or content that could be of interest, about the business tourism sector, experiences, and sports;
  • For statistical purposes, and to conduct internal research on consumer habits.

In case you don’t want your data to be treated for these additional purposes, you can send an email to info@nomadhg.com, stating the above. The refusal to use your data for these purposes may not be a reason for us to deny the services and products that you request or contract with us.

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Name
  • Email
  • Phone
  • Hometown

Additionally, we inform you that our websites use cookies, web beacons, and other technologies through which it is possible to monitor your behavior as an Internet user, provide you with a better service and user experience when browsing our websites, as well as offer you new products and services based on your preferences.

The personal data that we obtain from these tracking technologies are the following: browsing hours, browsing time on our site, sections consulted, browser type and operating system, the links you follow, and the IP address.

On the other hand, we inform you that your data will not be shared with any authority, company, organization, or person other than us and will be used exclusively for the purposes indicated.

You have, at all times, the right to know what personal data we have about you, the communications made or planned to do, and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Rectification); similarly, you have the right to have your information removed from our records or databases when you consider the treatment thereof does not conform to the provisions of the Law on Data, or they are no longer necessary or relevant for the purpose for which they were collected or registered (Cancellation); as well as to oppose the use of your data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, the respective request must be submitted through the following email: info@nomadhg.com

The foregoing will also serve to know the procedure and requirements for the exercise of the ARCO rights, however, the request to exercise these rights must contain the following information:

  • Name, the reason for the request, and signature

The response to the request will be given in the following period: Three (3) business days (maximum) and will be communicated through the email from which the request was sent. 

The contact details of the person or department of personal data, which is in charge of processing the ARCO rights requests, are the following:

  1. Department of Public Relations and Customer Service
  2. Address: Mina 187, between Blvd. Ramírez Méndez and Diamante, Fracc. Bahía, Ensenada, Baja California
  3. Telephone: 01 800 233 2612
  4. Email: info@nomadhg.com

It is worth mentioning that at any time you can revoke your consent for the use of your data. In the same way, you can revoke the consent that, where appropriate, you have given us for the processing of your data. However, you must bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately since it is possible that due to some legal obligation, we will need to continue treating your data. Likewise, you should consider that for certain purposes the revocation of your consent will imply that we cannot continue to provide the service you requested or the conclusion of your relationship with us.

To revoke the consent that you grant in this act or to limit its disclosure, the respective request must be submitted through the following email: info@nomadhg.com

In the same way, you may request information to know the procedure and requirements for the revocation of consent, as well as limit the use and disclosure of your personal information, however, these requests must contain the following information:

  • Name, the reason for the request, and signature

The response to the request for revocation or limitation of disclosure of your data will be given no later than the following period: Three (3) days and will be communicated through the email from which the request was sent. 

We reserve the right to make modifications or updates to this privacy policy at any time, to attend to new legislation or jurisprudence, internal policies, new requirements for the delivery of our services or products, market practices, changes in our business model, or for other reasons, for which we commit to keep you informed about the changes that this privacy policy may undergo. These modifications will be available to the public through the following means (i) on our website (nomadhg.com, vivenza.com.mx, sportseshopmexico.com) or (ii) we will send them to the last email you have provided; however, you can request information on whether it has undergone any change through the following email:

Last update: 08/25/2020